FAQs

Browse our knowledge base to get answers
to frequently asked questions.

Other questions

Will THCA pre-rolls make you high?

Certainly, smoking THCA pre-rolls results in a high as the THCA transforms into THC during the smoking process.

Are THCA pre-rolls legal?

Absolutely, THCA pre-rolls are federally legal in the United States thanks to the 2018 Farm Bill. However, be aware of potential state-specific variations.

How strong is THCA live resin wax?

THCA live resin wax is a powerful form of THC concentrate. It usually contains between 60% to 90% THCA, making it an ideal option for those looking for a strong experience.

How to use THCA live rosin?

THCA live rosin can be smoked, vaped, or dabbed, with dabbing being the best and most popular. 

How strong is THCA live rosin?

THCA live rosin typically contains about 70-85% THCA and boasts a high concentration of terpenes.

How strong is THCA sugar crumble?

THCA sugar crumble is incredibly potent, with THC levels reaching over 90% when dabbed or heated. While it may not be the most potent concentrate we offer, it certainly packs a punch.

What is THCA crumble?

THCA crumble is distinguished in the cannabis concentrate market by its unique texture and form. The term "crumble" refers to its delicate and crumbly consistency, akin to honeycomb or dry feta cheese, but with lower moisture content. Celebrated for its potency, high THC levels, and aromatic qualities, this concentrate has become popular among enthusiasts of premium cannabis products.

What kind of battery do I need for my THC carts?

For THC cartridges, a 510 threaded battery is ideal.

How long do Delta 8 gummies stay in your system?

The effects of Delta 8 gummies can last up to several hours, but metabolites can remain in your system for much longer. It's possible for Delta 8 to be detectable in drug tests for up to 30 days after use, depending on frequency and dosage.

How long do Delta 10 gummies stay in your system?

The effects of Delta 10 gummies can last up to several hours, but metabolites can remain in your system for much longer. It's possible for Delta 10 to be detectable in drug tests for up to 90 days after use, depending on frequency and dosage.

I bought or received a gift card but I can't find it.

If you bought the gift card from your own account, visit your account page's Gift Cards tab. There, you will see any active or inactive gift cards, their balance, and more. Additionally, you can also find your gift card information in your email.

If you received a gift card from someone but can't find them, ask them to follow the steps above and share the gift card's unique code with you. Once you have the code, you can input it at checkout. 

What is THCP?

THCP, or tetrahydrocannabiphorol, is a newly discovered cannabinoid that is similar in chemical structure to THC, the primary psychoactive compound found in marijuana, but with much stronger psychoactive effects.

Are THC carts safe?

While Chill Cloud’s THC cartridges are safe to use, shopping in the illicit market is not recommended due to safety concerns. Products from the black market may contain harmful substances like carbon monoxide, aromatic hydrocarbons, and vitamin E acetate.

Can I return a gift card?

No, gift cards are non-refundable. 

What are blend products?

Blend products are a combination of two or more cannabinoids, such as CBD, Delta 8 THC, Delta 9 THC, and THCP, formulated together to create a customized cannabis experience. They are designed to cater to individual preferences and needs, allowing users to enjoy the benefits of multiple cannabinoids simultaneously.

Can I use multiple gift cards in one order?

No, you can only use one gift card per order.

Can I split an order between a gift card and credit card?

Yes, if the total of your order is more than a gift card balance, the remaining amount will be charged to your credit card.

How can I check if my gift card is active or inactive?

To check whether a gift card is active or inactive, visit the Gift Cards tab in your account. There, you will find two sections: active and inactive gift cards.

Your active gift cards will display the original amount on the gift card, your current balance, and, if applicable, your gift card's expiration dates.

Inactive gift cards are gift cards that have either expired or have no remaining balance. If you think a gift card was mistakenly marked as inactive, please contact our customer support team.

Can I use less than the full value of my gift card?

Yes! If your order total is less than the total available balance on your gift card, you can apply the remaining balance to a later purchase.

To check a remaining balance after only using a portion of your gift card amount, please check the Gift Cards tab on your account.

Do sales and discounts apply to purchasing gift cards?

No, sales and discounts are not applied to gift cards.