FAQs

Delta 8 gummies can last up to several hours, depending on the dosage and individual tolerance. They tend to have a slower onset time but longer-lasting effects compared to other methods of consumption.

Delta 10 THC has the potential to be addictive if used inappropriately, although the risk of addiction is lower than Delta 9 THC. It's important to use Delta 10 gummies responsibly and in moderation.

Delta 8 THC has the potential to be addictive if used inappropriately, although the risk of addiction is lower than Delta 9 THC. It's important to use Delta 8 chocolates responsibly and in moderation.

The effects of Delta 8 chocolates can last up to several hours, but metabolites can remain in your system for much longer. It's possible for Delta 8 to be detectable in drug tests for up to 30 days after use, depending on frequency and dosage.

It is possible for drug tests to detect delta 8 disposable vape use, as some tests may pick up on the presence of delta 8 THC in the user's system. However, it depends on the sensitivity of the test and other factors.

When used as directed and purchased from a reputable source, delta 8 disposable vapes are generally considered safe. However, as with any vaping product, there are potential health risks associated with using these devices, such as lung damage and addiction.

If you enabled the app but are not getting push notifications, please go to your Account, whether on the app or on your browser, and click on Notifications. Once there, ensure you have enabled push notifications for order & shipment updates and/or special in-app offers.

If your push notifications are enabled from your account but they are still not working:

On Android:

1. Open your device's Settings
2. Go to "Notifications & Status Bar" and then "App Notifications"
3. Toggle “Allow Notifications” on Chill Clouds.

On iPhone:

1. Open your device’s Settings.
2. Open Chill Clouds in the Settings.
3. Tap “Notifications”
4. Toggle “Allow Notifications” on.

Yes! The first 1,000 subscribers lock in lifetime pricing—meaning you’ll always get Half Ounce Bundles for as low as $69.65 and Full Ounce Bundles for as low as $139.65 per month.

Even if you pause your subscription, you can return later and still keep your locked-in rate.

Plus, subscribe now and score $40 OFF your first Full Ounce Bundle or $20 OFF your first Half Ounce Bundle! (Promo codes can be found in the product descriptions.)

To check your points balance, go to your account and click on the Rewards tab. On your dashboard, you'll be able to check your earned points, the points you've redeemed, and your Rewards Program activity. Your up-to-date points balance is also always displayed in the top of the Rewards Popup. 

No, you can refer as many people as you’d like to Chill Clouds! For every person you refer, you get 2,500 Chill points ($25 value), and for every five people that join using your referral code, you get an extra 2,500 Chill points for a total of $150 in Chill points. 

To request a return label, log in to your account and navigate to MY ORDERS. Select See Details for the eligible order you wish to return and click on the Return or Replace Items box below the order number. Fill out the return form, including the reason for the return, what resolution you are looking for (replacement, refund, or extra item), and any additional notes. Remember to upload photos for proof of purchase and the item being returned. If you need a replacement shipped to a different address, check the "add a different shipping address" box. Finalize your request by clicking the RETURN button. Our return address is: Fulfillment Center, 124 N Nova Rd, P.O. Box 147, Ormond Beach, FL 32174.

Please send your return to our Fulfillment Center at 124 N Nova Rd, P.O. Box 147, Ormond Beach, FL 32174.

For THC cartridges, a 510 threaded battery is ideal.

The effects of Delta 8 gummies can last up to several hours, but metabolites can remain in your system for much longer. It's possible for Delta 8 to be detectable in drug tests for up to 30 days after use, depending on frequency and dosage.

The effects of Delta 10 gummies can last up to several hours, but metabolites can remain in your system for much longer. It's possible for Delta 10 to be detectable in drug tests for up to 90 days after use, depending on frequency and dosage.

Of course! You can pause your subscription at any time and restart whenever you're ready—without losing your locked-in lifetime price.

If you bought the gift card from your own account, visit your account page's Gift Cards tab. There, you will see any active or inactive gift cards, their balance, and more. Additionally, you can also find your gift card information in your email.

If you received a gift card from someone but can't find them, ask them to follow the steps above and share the gift card's unique code with you. Once you have the code, you can input it at checkout. 

Yes, rewards points expire after 18 months. 

To see if the person you’ve referred has already made a purchase with Chill Clouds, head over to the Rewards tab in your account. There, you’ll see any Chill points you’ve gained from purchases made by your referrals. Please keep in mind that purchases made by referees may not appear immediately on your dash. They will only appear once the order has been shipped. 

THCP, or tetrahydrocannabiphorol, is a newly discovered cannabinoid that is similar in chemical structure to THC, the primary psychoactive compound found in marijuana, but with much stronger psychoactive effects.