FAQs

Certainly, smoking THCA pre-rolls results in a high as the THCA transforms into THC during the smoking process.

Absolutely, THCA pre-rolls are federally legal in the United States thanks to the 2018 Farm Bill. However, be aware of potential state-specific variations.

THCA live resin wax is a powerful form of THC concentrate. It usually contains between 60% to 90% THCA, making it an ideal option for those looking for a strong experience.

THCA live rosin can be smoked, vaped, or dabbed, with dabbing being the best and most popular. 

THCA live rosin typically contains about 70-85% THCA and boasts a high concentration of terpenes.

THCA sugar crumble is incredibly potent, with THC levels reaching over 90% when dabbed or heated. While it may not be the most potent concentrate we offer, it certainly packs a punch.

THCA crumble is distinguished in the cannabis concentrate market by its unique texture and form. The term "crumble" refers to its delicate and crumbly consistency, akin to honeycomb or dry feta cheese, but with lower moisture content. Celebrated for its potency, high THC levels, and aromatic qualities, this concentrate has become popular among enthusiasts of premium cannabis products.

If you enabled the app but are not getting push notifications, please go to your Account, whether on the app or on your browser, and click on Notifications. Once there, ensure you have enabled push notifications for order & shipment updates and/or special in-app offers.

If your push notifications are enabled from your account but they are still not working:

On Android:

1. Open your device's Settings
2. Go to "Notifications & Status Bar" and then "App Notifications"
3. Toggle “Allow Notifications” on Chill Clouds.

On iPhone:

1. Open your device’s Settings.
2. Open Chill Clouds in the Settings.
3. Tap “Notifications”
4. Toggle “Allow Notifications” on.

Yes! The first 1,000 subscribers lock in lifetime pricing—meaning you’ll always get Half Ounce Bundles for as low as $69.65 and Full Ounce Bundles for as low as $139.65 per month.

Even if you pause your subscription, you can return later and still keep your locked-in rate.

Plus, subscribe now and score $40 OFF your first Full Ounce Bundle or $20 OFF your first Half Ounce Bundle! (Promo codes can be found in the product descriptions.)

To check your points balance, go to your account and click on the Rewards tab. On your dashboard, you'll be able to check your earned points, the points you've redeemed, and your Rewards Program activity. Your up-to-date points balance is also always displayed in the top of the Rewards Popup. 

No, you can refer as many people as you’d like to Chill Clouds! For every person you refer, you get 2,500 Chill points ($25 value), and for every five people that join using your referral code, you get an extra 2,500 Chill points for a total of $150 in Chill points. 

After we receive your order, we will process it within 1-2 business days (Monday through Friday; no weekend processing or shipping). During high volume periods, processing may take up to 72 business hours. Delivery times usually vary between 3-5 business days depending on your location and may be affected by inclement weather, holidays, or backorders.

For THC cartridges, a 510 threaded battery is ideal.

The effects of Delta 8 gummies can last up to several hours, but metabolites can remain in your system for much longer. It's possible for Delta 8 to be detectable in drug tests for up to 30 days after use, depending on frequency and dosage.

The effects of Delta 10 gummies can last up to several hours, but metabolites can remain in your system for much longer. It's possible for Delta 10 to be detectable in drug tests for up to 90 days after use, depending on frequency and dosage.

Of course! You can pause your subscription at any time and restart whenever you're ready—without losing your locked-in lifetime price.

If you bought the gift card from your own account, visit your account page's Gift Cards tab. There, you will see any active or inactive gift cards, their balance, and more. Additionally, you can also find your gift card information in your email.

If you received a gift card from someone but can't find them, ask them to follow the steps above and share the gift card's unique code with you. Once you have the code, you can input it at checkout. 

Yes, rewards points expire after 18 months. 

To see if the person you’ve referred has already made a purchase with Chill Clouds, head over to the Rewards tab in your account. There, you’ll see any Chill points you’ve gained from purchases made by your referrals. Please keep in mind that purchases made by referees may not appear immediately on your dash. They will only appear once the order has been shipped. 

THCP, or tetrahydrocannabiphorol, is a newly discovered cannabinoid that is similar in chemical structure to THC, the primary psychoactive compound found in marijuana, but with much stronger psychoactive effects.