FAQs - Get Answers to Your Cannabinoid Questions

FAQs

Browse our knowledge base to get answers
to frequently asked questions.

Other questions

Is THCA flower safe?

Yes, THCA flower is safe if it comes from a good, transparent source. Just make sure to check for lab reports before using it.

What is a THCA pre-roll?

A THCA pre-roll is pre-rolled hemp with THCA for easy use. When you smoke it, THCA turns into THC, giving you a buzz.

Are THCA pre-rolls safe?

Definitely, THCA pre-rolls are considered safe if obtained from a reliable source.

Will THCA pre-rolls make you high?

Certainly, smoking THCA pre-rolls results in a high as the THCA transforms into THC during the smoking process.

Are THCA pre-rolls legal?

Absolutely, THCA pre-rolls are federally legal in the United States thanks to the 2018 Farm Bill. However, be aware of potential state-specific variations.

How strong is THCA live resin wax?

THCA live resin wax is a powerful form of THC concentrate. It usually contains between 60% to 90% THCA, making it an ideal option for those looking for a strong experience.

How to use THCA live rosin?

THCA live rosin can be smoked, vaped, or dabbed, with dabbing being the best and most popular. 

How strong is THCA live rosin?

THCA live rosin typically contains about 70-85% THCA and boasts a high concentration of terpenes.

How strong is THCA sugar crumble?

THCA sugar crumble is incredibly potent, with THC levels reaching over 90% when dabbed or heated. While it may not be the most potent concentrate we offer, it certainly packs a punch.

What is THCA crumble?

THCA crumble is distinguished in the cannabis concentrate market by its unique texture and form. The term "crumble" refers to its delicate and crumbly consistency, akin to honeycomb or dry feta cheese, but with lower moisture content. Celebrated for its potency, high THC levels, and aromatic qualities, this concentrate has become popular among enthusiasts of premium cannabis products.

How do I request a return label?

To request a return label, log in to your account and navigate to MY ORDERS. Select See Details for the eligible order you wish to return and click on the Return or Replace Items box below the order number. Fill out the return form, including the reason for the return, what resolution you are looking for (replacement, refund, or extra item), and any additional notes. Remember to upload photos for proof of purchase and the item being returned. If you need a replacement shipped to a different address, check the "add a different shipping address" box. Finalize your request by clicking the RETURN button. Our return address is: Fulfillment Center, 2252 Mason Ave, Daytona Beach, FL 32117.

Where do I send my return?

Please send your return to our Fulfillment Center at 2252 Mason Ave, Daytona Beach, FL 32117.

What is the refund policy for sale or discounted items?

Refunds for sale or discounted items will be for the amount paid, not the full price of the item.

What destinations do you ship to?

We ship to all 50 states in the US, but depending on the products you're purchasing, some exceptions may apply. Even though the sale, purchase, and use of hemp products is federally legal under the 2018 Farm Bill, several states have their own laws and restrictions on different cannabinoids, meaning we cannot lawfully ship products containing said compounds to those states. Every product on our site is equipped with a map of the United States detailing what states we can and cannot ship it to. 

What are your shipping costs?

We offer free standard 3-5 day shipping within the United States for orders over $99. Orders under $99 are subject to a standard $9.99 shipping fee.

When will my order be delivered?

After we receive your order, we will process it within 1-2 business days. Delivery times usually vary between 3-5 days depending on your location, and may be affected by inclement weather, holidays, or backorders.

What is your subscription policy agreement?

To start your monthly subscription, you must register as a member on our website. You agree to receive promotional emails, including third-party offers, and our monthly newsletter, which you can opt-out of at any time. As a subscriber, we will ship you a package every month with the specific item you subscribed to, and you agree to pay the monthly subscription fee. We accept credit cards and use a third-party payment service to process payments. You can cancel your membership through your account page, but if you don't cancel at least 24 hours before your next order date, your subscription will automatically renew.

Do subscription orders come with free shipping?

Yes, all subscription orders receive free shipping.

How much time do I have to cancel a subscription before being charged?

You can cancel up to 24 hours before your billing date or skip that month's subscription and wait for the next scheduled one.

Can I change my subscription billing date?

No, you can't change the billing date, but you can skip a month's charge and wait for the next recurring order.