FAQs

You can cancel up to 24 hours before your billing date or skip that month's subscription and wait for the next scheduled one.

No, you can't change the billing date, but you can skip a month's charge and wait for the next recurring order.

Yes, shipping costs apply for orders under $100 that include non-subscription items.

Absolutely. Delta 8 is considered to be one of the safest compounds available, and at Chill, we subject all of our products to a rigorous third-party testing process to ensure that only the highest-quality delta 8 carts are sold in our store.

Delta 8 THC is federally legal, but it remains illegal in 13 states, including Alaska, Colorado, Delaware, Idaho, Iowa, Montana, New York, Nevada, North Dakota, Rhode Island, Vermont, Utah, and Washington.

Delta-8 THC is a psychoactive compound that can produce a sense of being high. However, the effects are not as strong as regular THC. Although less potent than a delta 9 high, delta 8 carts will certainly get you high. 

Delta 8 cartridges cannot be refilled and should be disposed of once they are finished.

Yes! Delta 8 is psychoactive and will get you high. Its potency is about 50% that of delta 9 THC. 

Delta 10 THC is a type of tetrahydrocannabinol (THC) that is structurally similar to Delta-9 THC, the primary psychoactive compound found in cannabis. It is known for producing a more uplifting and energizing effect than Delta 9 THC while also being less psychoactive. 

Smoking is not allowed on planes, but you can bring battery-operated e-cigarettes, vaporizers, vape pens, atomizers, and electronic nicotine delivery systems.

While it's possible to create your own blend products, doing so requires a thorough understanding of cannabinoids, their properties, and the appropriate ratios to achieve the desired effects. It's often safer and more convenient to purchase blend products from reputable sources to ensure proper formulation and quality.

Free shipping is available on all subscription orders (excluding Hawaii and Alaska).

Standard shipping (3–5 days) is free within the United States for orders over $99 (excluding Hawaii and Alaska). Orders under $99 incur a $9.99 shipping fee.

Of course! You can pause your subscription at any time and restart whenever you're ready—without losing your locked-in lifetime price.

If you bought the gift card from your own account, visit your account page's Gift Cards tab. There, you will see any active or inactive gift cards, their balance, and more. Additionally, you can also find your gift card information in your email.

If you received a gift card from someone but can't find them, ask them to follow the steps above and share the gift card's unique code with you. Once you have the code, you can input it at checkout. 

Yes, rewards points expire after 18 months. 

To see if the person you’ve referred has already made a purchase with Chill Clouds, head over to the Rewards tab in your account. There, you’ll see any Chill points you’ve gained from purchases made by your referrals. Please keep in mind that purchases made by referees may not appear immediately on your dash. They will only appear once the order has been shipped. 

HHC, or hexahydrocannabinol, is a hydrogenated version of THC found in trace amounts in the cannabis plant. It offers milder psychoactive effects while still providing potential therapeutic benefits.

The effects of Delta 8 gummies can last up to several hours, but metabolites can remain in your system for much longer. It's possible for Delta 8 to be detectable in drug tests for up to 30 days after use, depending on frequency and dosage.

While the effects of HHC gummies can last up to five hours, the metabolites can persist in your system for up to 90 days. Common drug tests can detect metabolites for only a few days, but chronic users may still test positive after 30 days.