FAQs

Browse our knowledge base to get answers
to frequently asked questions.

Other questions

Is delta 10 safe?

Delta 10 is safe as long as you get it from a reputable brand such as Chill Clouds. When buying cannabinoids, always pick products made from organic hemp that have been third-party lab tested as an additional safety precaution. 

Is THCP safe?

While we don’t know much about THCP, its close proximity to delta 9 tells us it is safe to consume. That said, hemp-derived cannabinoids as a whole are only safe to consume as long as they’re acquired from trustworthy, reliable companies such as Chill. 

Do THC carts expire?

Yes, THC cartridges have an expiration date, typically within a year of production. You can tell if your cartridge is expired by looking for signs such as a darker color or sludge on the surface of the oil.

Are there any side effects associated with blend products?

While blend products are generally well-tolerated, some users may experience side effects such as drowsiness, dizziness, dry mouth, or increased heart rate. To minimize the risk of side effects, start with a low dose and gradually increase as needed, and consult with a healthcare professional if you have any concerns.

What types of blend products are available?

Blend products come in various formats, including gummies, vape cartridges, or disposables. Each format offers a unique method of consumption and can be customized to suit individual preferences.

Do drug tests detect Delta 8 pre-roll use?

It is possible for drug tests to detect Delta 8 pre-roll use, as some tests may pick up on the presence of Delta 8 THC in the user's system. However, it depends on the sensitivity of the test and other factors.

How do I install the app on an iPhone?

To install the app on an iPhone, follow these simple steps:

  1. Tap the “Share” icon on this browser & select the “Add to Home Screen” option in the share popup.
  2. You should now see a new Chill Clouds application icon on your phone’s Home Screen.
  3. Open the Chill Clouds app by tapping the new app icon.
  4. Once the app is open, you will be prompted to allow push notifications. Enable push notifications.
  5. That’s it! You will now receive valuable push notifications and 500 reward points!

How do I update my strain selections?

You can refresh your strain list anytime through the My Bundles tab in your Account. Add new strains you’re curious about or remove ones you’re over—your bundle will always reflect your latest picks.

Just keep in mind: if your monthly subscription has already shipped, your changes will take effect starting the following month.

How do I earn points for reviewing products?

Simply log into your membership account and review a product you've purchased to earn 100 rewards points. Thats it! Your points will be automatically added to your account.

Please note that you will only receive points for reviews made on products you have purchased while logged into your account. You may only earn points for 2 reviews per month.

My referee didn’t get an email. What do I do?

If your referee didn’t get an email from us, even after looking through their spam inbox, you can find your referral code on your account under the Rewards tab. You can share this code manually and all your referee needs to do is use it during checkout to get you your Chill points.

Why wasn't I approved for Sezzle?

To be eligible for Sezzle, you'll need to be at least 18 years old, have a U.S. or Canadian phone number that receives texts, be able to verify your email address and provide a payment method like a debit or credit card. Diamond does not handle approvals or denials for Sezzle use. If you have any questions about your approval or rejection on Sezzle, please contact Sezzle directly. 

Are Chill products safe?

Yes, all Chill products undergo rigorous third-party testing to ensure purity, potency, and safety. They are free from harmful chemicals, additives, and preservatives.

Are Chill Plus products safe?

Yes, all Chill Plus products undergo rigorous third-party testing to ensure purity, potency, and safety. They are free from harmful chemicals, additives, and preservatives.

Are Chill Plus Max products safe?

Yes, all Chill Max products undergo rigorous third-party testing to ensure purity, potency, and safety. They are free from harmful chemicals, additives, and preservatives, but as with all high-potency products, users should start with a low dose and use with caution.

What is the recommended dosage for HHC products?

Dosage recommendations may vary depending on the type of HHC product and individual factors like body weight, metabolism, and sensitivity to cannabinoids. Always start with a low dose and gradually increase it to find the optimal level for your needs.

Are Delta 8 gummies addictive?

Delta 8 THC has the potential to be addictive if used inappropriately, although the risk of addiction is lower than Delta 9 THC. It's important to use Delta 8 gummies responsibly and in moderation.

How long for Delta 10 gummies to kick in?

Delta 10 gummies can take up to an hour or more to take effect, so it's important to start with a low dosage and wait to see how it affects you before consuming more.

How long for Delta 8 chocolates to kick in?

Delta 8 chocolates can take up to an hour or more to take effect, so it's important to start with a low dosage and wait to see how it affects you before consuming more.

Is it safe to vape Delta 8 using a disposable vape pen?

Yes, it is generally safe to vape Delta 8 using a disposable vape pen when purchased from a reputable source and used as directed.

Is it safe to vape HHC using a disposable vape pen?

Yes, it is generally safe to vape HHC using a disposable vape pen when purchased from a reputable source and used as directed.